Appointment Manager
Our comprehensive dashboard provides a clear overview of all the appointments booked with your company, displaying the details of each booking, including the user's name and the scheduled time. To facilitate efficient task completion, our platform offers a range of tools and resources at your disposal. Whether bookings are made by users through our system or directly by you, our dashboard ensures that all appointments are organised and easily accessible, streamlining your workflow and enhancing productivity. Stay organised, manage appointments seamlessly, and utilise our array of tools to efficiently complete tasks through our user-friendly dashboard.
Repair jobs made easier
When a customer requires a repair we offer a seamless car repair process, where customers can provide problem descriptions, images, and videos for inspection. Your company can then generate detailed quotations, which customers can easily accept or reject. Once accepted, a start date is chosen for the work, and payment can be made before or after completion. Our platform ensures transparency throughout the process, delivering a streamlined and customer-centric car repair experience.
User History at your fingertips
Our system provides a comprehensive history of all past services, repairs, and, for users in the UK, MOT tasks. Say goodbye to the hassle of sifting through physical documents and paperwork. With our system, you can easily retrieve and review the complete service and repair history for vehicles. This feature ensures quick access to relevant information, facilitating a seamless experience for both users and service providers. Stay organised and informed with our digital record-keeping system, simplifying the process of accessing and managing past service, repair, and MOT records
Vehicle inspection feature
At times, a customer may return to find a mark or dent on their car, which they believe was not present when they initially dropped it off. To promote transparency and trust, our "Vehicle Inspection" feature enables you to generate a comprehensive report of the car's condition, complete with images and videos. This report can then be shared with the customer, who can affirm its accuracy by signing it. This method ensures accountability and safeguards against potential issues that may arise.
EPOS System
You can effortlessly add job listings by providing a few essential details. In addition, we handle the cash-handling process for you, eliminating the need for a separate system. Built into our software you can easily create a job and take payment. You can easily track your earnings and see how much you've made. Whether you prefer cash or card payments, we have you covered, and Stripe protects all card transactions. Please refer to our FAQ section for details regarding the cost, as a small percentage is taken from Stripe to cover transaction fees.
Apply for recovery jobs
Our platform revolutionises the recovery job process, eliminating the need for phone calls and emails. You can apply for recovery jobs that users have listed. You can send quotes, and specify arrival times. Companies' quotes are visible for users to choose from. Once a quote is accepted, communication happens through a dedicated chat feature. We offer cash and card payment options, and a log of applied jobs is maintained for future reference. Simplify your job applications and communication through our user-friendly platform.
Different accounts for staff members
Create individual accounts for your staff, allowing you to easily track their completed jobs. With separate staff accounts, you can efficiently manage and monitor their activities within the system. This feature provides you with visibility into the jobs each staff member has completed, facilitating better coordination and record-keeping. Streamline your team's workflow and gain valuable insights by leveraging our multi-account functionality.
Buy/Sell marketplace products
We offer a convenient way to view and sell products. You can effortlessly browse through the products available for sale, listed by other users. Additionally, you have the option to buy products from other users within the platform. When selling a product, you can view the offers made by interested buyers and choose to accept or reject them. If you decide to accept an offer, you can easily contact the buyer to finalise the transaction and exchange necessary information. Enjoy the simplicity and efficiency of our platform while engaging in buying and selling activities with other users.
Join the community
We want to foster a collaborative community. Smartgenix Community, allows you to access and participate in various threads created by users, covering topics related to cars, parts, general discussions, and seeking help. Engage in meaningful conversations by leaving comments on threads and actively replying to comments from other users. By facilitating interactions and knowledge-sharing within our community, we aim to create a supportive environment where companies and users can assist and learn from each other.
Create promo codes
To enhance user satisfaction, we provide an effortless way for you to offer discounts to your users. Simply create a notification with a promotional code, and users can apply this code to their next job creation to enjoy the discount. Additionally, you have the flexibility to specify a start and end date for the promotion, ensuring it is active for the desired duration. This feature allows you to easily incentivize and reward your users, fostering a positive user experience and encouraging continued engagement.
Create Notifications
We understand the importance of keeping users informed about the status of their car repairs or services. With our platform, you can effortlessly send notifications to users, notifying them when their car is ready for collection. This ensures that users can conveniently come and collect their vehicles as soon as their jobs have been completed. By providing timely updates, we aim to enhance user satisfaction and provide a seamless experience throughout the entire process.
Printing user job cards
After creating a job on our platform, you have the convenience of generating a printable job card that contains all the essential information for the user. This job card serves as a comprehensive document, providing the user with all the relevant details related to their job.
Create MOTs (UK only)
Our platform streamlines the process of completing MOT appointments for users. Once a user has created an MOT appointment, you can easily access the job details and seamlessly proceed to complete the MOT on the government's site.
Email notifications
Stay informed and up-to-date with our email notification system designed to keep you in the loop. Receive email notifications whenever new users sign up for your company, ensuring you are aware of new additions to your user base. Stay on top of the latest job activities by receiving email alerts when users create new jobs, enabling you to promptly respond and provide necessary services. Additionally, you can receive email notifications specifically for new bookings scheduled for the following day.
Support tickets
When you encounter any difficulties or need assistance, our platform provides a convenient solution to seek support. Simply create a support ticket, and our dedicated team will be there to help you promptly. Whether you have questions, encounter technical issues, or require guidance, we are committed to providing the assistance you need. Rest assured that we are here to support you every step of the way, ensuring a smooth and satisfactory experience on our platform.
Receive your payments promptly.
Submit your banking information to facilitate immediate payment through our secure and user-friendly technology. Upon receipt of your details, we will efficiently process and transfer your earnings directly into your designated bank account.