Recovery company
Smartgenix simplifies bookings, repair management, and service tracking. Our intuitive platform makes it easy to schedule appointments, create jobs, and track performance. We also offer transparent quotes, flexible payments, and seamless communication to enhance customer trust and satisfaction. Accessible across devices, Smartgenix helps you deliver efficient, superior service.
Advantages of our system
Appointment Manager
Scheduling appointments has never been more convenient. Our platform allows you to easily view jobs created by users providing all the necessary details. For recovery jobs you can apply by submitting your desired price and estimated arrival time to the customer. Once the customer accepts your offer the job will appear in your Accepted Jobs tab on the dashboard. This streamlined process ensures clear communication and efficient job management. Simplify appointment scheduling and enjoy a more organised workflow with our user-friendly platform.
Statistics
On your dashboard, you can access insightful statistics that provide an overview of your performance. Easily view the number of jobs you have completed and track the amount of money you have earned. These statistics give you valuable insights into your business's progress, allowing you to gauge your success and make informed decisions. Stay informed and stay on top of your performance with the comprehensive statistics available on your dashboard.
Searching made easier
Our platform offers a convenient search feature that allows you to find and access information about a specific car. By utilising the search functionality, you can easily retrieve details about the work you have previously completed for a particular user's vehicle. This feature provides you with quick access to the car's service history, repairs, and other relevant information, enabling you to provide more personalised and efficient service. Simplify your workflow and enhance customer satisfaction by effortlessly searching for and retrieving past work completed for a specific car through our platform.
Job creation made easy
With our EPOS system, job creation becomes a breeze as everything can be managed from a single dashboard. Say goodbye to manual note-taking, as our digital platform allows you to log and view all the necessary information effortlessly. Searching for a user is a seamless process, and once found, you can easily add the relevant information to create a job. Our system takes care of the rest, streamlining the process and ensuring efficient handling of user data. To benefit from this feature, users need to have our application downloaded. Creating a user is a simple task that can be accomplished with just a click on the 'Add User' button. Embrace the convenience of our EPOS system, digitise your job management, and enjoy streamlined workflows from one user-friendly dashboard.
Join the community
We want to foster a collaborative community. Smartgenix Community allows you to access and participate in various threads created by users covering topics related to cars parts general discussions and seeking help. Engage in meaningful conversations by leaving comments on threads and actively replying to comments from other users. By facilitating interactions and knowledge-sharing within our community we aim to create a supportive environment where companies and users can assist and learn from each other.
Buy/Sell products
We offer a convenient way to view and sell products. You can effortlessly browse through the products available for sale, listed by other users. Additionally, you have the option to buy products from other users within the platform. When selling a product, you can view the offers made by interested buyers and choose to accept or reject them. If you decide to accept an offer, you can easily contact the buyer to finalise the transaction and exchange necessary information. Enjoy the simplicity and efficiency of our platform while engaging in buying and selling activities with other users.
Email notifications
Stay informed and up-to-date with our email notification system designed to keep you in the loop. Receive email notifications whenever new users sign up for your company, ensuring you are aware of new additions to your user base. Stay on top of the latest job activities by receiving email alerts when users create new jobs, enabling you to promptly respond and provide necessary services. Additionally, you can receive email notifications specifically for new bookings scheduled for the following day.
Support tickets
When you encounter any difficulties or need assistance, our platform provides a convenient solution to seek support. Simply create a support ticket, and our dedicated team will be there to help you promptly. Whether you have questions, encounter technical issues, or require guidance, we are committed to providing the assistance you need. Rest assured that we are here to support you every step of the way, ensuring a smooth and satisfactory experience on our platform.
Receive your payments promptly.
Submit your banking information to facilitate immediate payment through our secure and user-friendly technology. Upon receipt of your details, we will efficiently process and transfer your earnings directly into your designated bank account.
How we benefits your customers
Job creation
Users can easily create recovery jobs visible to nearby service providers. As a service provider you can apply for a job by submitting your price and estimated arrival time to the user. The user will then be presented with all the quotes and can select the one that suits their needs. Once the user has chosen a quote both parties can engage in direct communication to discuss further details and coordinate the service. This streamlined process facilitates efficient collaboration and ensures clear communication between users and service providers.
Easily access all recovery jobs
Users get easy access to all the recovery jobs they have submitted. They can conveniently view and manage their jobs marking them as completed when they believe the task is finished. For payment convenience we offer flexible options where users can choose to pay either in cash or by card depending on what works best for both parties. This flexibility ensures a seamless and user-friendly experience for both you and your users. Simplify job management and payment processes through our platform enhancing convenience and satisfaction for all involved.
Communication
Once a user has chosen a quote they are satisfied with our platform enables seamless communication between the user and the service provider. Both parties can easily keep each other updated discussing any necessary details or updates regarding the job. With a predetermined price already set there is no ambiguity or uncertainty about the cost ensuring transparency and peace of mind for both the user and the service provider. This streamlined communication process fosters a collaborative and efficient working relationship making it easier to deliver quality service and meet the user's expectations.
Payments made easier
We understand that users may initially prefer to pay with cash but circumstances can change. Our platform offers the flexibility for users to easily switch from cash to card payments if they realise they don't have the necessary funds later on. We accommodate both cash and card payment options ensuring a seamless transition between the two. Whether users prefer to pay with cash or card our system is equipped to handle both payment methods effortlessly.
Users are not limited to one device
The Smartgenix platform offers versatile accessibility to its users. They can effortlessly log in through either the dedicated Smartgenix application or the website. Regardless of the method chosen, their information is consistently available across all platforms. Additionally, all functions can be performed without the necessity of a phone. This design ensures a seamless and transparent experience for both you and your users.
Product pricing
Prices for this product can be found below
Recovery
Package
£61.67 /month
- Digital job application
- Quotation management
- Payment processing
- Job status update
- Customer communication
- Revenue tracking
- Search customers
- Create products for sale
- Customer service 24/7
Addons
- Create multiple staff accounts